Digital Products Policy

Last updated: September 27, 2024

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1. Delivery Time

Upon successful payment, you will receive an email containing a download link to access your digital files immediately.

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2. Delivery Method

Your digital products will be delivered via an email that contains a secure download link.

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3. Access to Files

You can access and download your purchased files multiple times through the provided link.

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4. Digital Product Return Policy

Due to the nature of digital products, we cannot issue a return or refund once the files have been downloaded. However, we will consider granting refunds under certain circumstances (e.g. duplicate order, the wrong preset is sent), and will grant refunds at our reasonable discretion. 

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I stand behind my products ! My presets are individually made, and represent years of accumulated professional experience and editing expertise. I truly want you to be satisfied with the way your photos look. If the outcome is not what you expected, please reach out to me and I will work together to find a solution so you can achieve the best possible results.

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My team is incredibly responsive and take pride in taking care of our customers. Please feel free to get in touch with me with any questions or concerns and I'll be happy to help.